LEGACY VILLAGE OF SALT RIVER - CLOSED

From the moment you walk into Legacy Village, it feels different. It is clean, smells fresh, has plenty of natural light and has high ceilings as well as a very peaceful and calm feeling and energy. The staff is outgoing and caring and you can tell they enjoy what they do. Michelle and Lisa, who have been there since they broke ground are absolutely fantastic. The value, location and staff, as well as the opportunity to live in a very beautiful environment makes me feel happy and excited for my parents to begin their next chapter as they have been married almost 60 years. The facility is brand new and built on the Salt River Pima Reservation and is aesthetically very pleasing to the eye.

Legacy Village at Salt River has been our mom's home for independent senior living for over 2 years now. She has made so many good friends, and her social life is keeping her brain and body healthy. Our mom's room is bright and airy with a wonderful cleaning staff. From the start, we have trusted Lisa Bulka who is always there to answer questions, get advice, solve problems.....we just adore her. We highly recommend Legacy Village for anyone looking to move into a senior living community.

Last week I had the opportunity to tour Legacy Village of Salt River and was very impressed! The building feels brand new. It is inviting, light, and spacious. The associates are committed to the residence, their well being, activities, experiences, and care. The residence are active, engaged, kind and friendly. And spoke very highly of their experiences. It was a pleasure to meet, visit with and learn from the outstanding people at Legacy Village of Salt River!

This place is a new and clean facility but due to the terrible management and horrible food services, I would not recommend moving a loved one into this facility until they actually make some real changes. I completely agree with Tracy K's review as our experience has been exactly the same. I have held off writing a review for months with the hopes that things would improve but sadly they haven't and I feel I need to let others know so they are not in the same spot we are in. I know many residents have moved out and more are considering it. The main reason that a lot of older people need to move into a place like Legacy Village is the simple fact that they aren't able to shop/cook for themselves or prefer not to. It's also something the residents should be able to look forward to each day. The chefs/dining service/food services have been UNBELIEVABLY bad and the fact that this continues is unacceptable. For the price they are charging the residents, it is truly insulting. I truly hope that Legacy Village of Salt River gets their act together and fixes their management and food service issues. The property has a lot of potential and I cannot believe they are letting these solvable issues ruin what should be a much better experience for people. It has created a very negative environment. On the positive side, the facilities/housekeeping teams have been wonderful and the rooms are very nice and bright. If I see a change, I will make sure to update my review. Until then, I would keep shopping for another facility that would show more care and respect for their residents basic needs.

I was surprised when I saw the below comment of anything but great things. My loved one has been at Legacy for a little over a month now and I have found the staff to be courteous and polite, the management team to be responsive in a very prompt manner. I have always enjoyed meals with my parents, so once we lost my dad I have always tried to make it a point to have at least one meal a week with my mom. I have continued this since she has been at Legacy, and I have found the dining experience and food to be lovely. I cant speak to before mom came to Legacy, but I can say its been nothing short of wonderful since we've been here. Thank you to the legacy staff and managers for taking great care of my mom, it wasn't the easiest decision for me to move her to senior living, as naturally I had guilt about not keeping her at home with me! You made this a positive and comforting thing for the both of us!