THE MANORS AT GLENCROFT

If you work in the towers dining room - there a few shining stars in there. Manny - Mela - Heather. Those are managers. All hard workers. They will have your back. I don't know if the previous servers I worked with are there - but they we're good and had your back. Don't know about the new ones nor care. I'm only writing this review because Google kept asking for one. If the names weren't mentioned here - then run. I loved the residents & still do. They're like my second Grandma & Grandpa. Also, yes. I crashed into a Fire Hydrant.

When our mother first went there end of December 2022, she wasn't happy, but the staff, at least initially, worked with us to help her get used to her surroundings. However, after 5 weeks of her being there, we removed her from the facility. We reached out to Nicole and Olga for assistance after she left, but they never contacted us. Out of sight out of mind. We were especially disappointed, because we had heard good things about Glencroft for years. Unfortunately, not the case. Think twice before you send your loved one there.

Very unprofessional management, the constant gossiping. some people are nice but when it comes to the head bosses, everything is so unprofessional and unorganized and their communication sucks. i'm not going into full detail but this place needs better people to run it, it's awful; majority of them are very disrespectful and nasty. they make you work and do things more than your actual pay, trust me when i say that other places are better than this job. not to mention how some of the caregivers treat and talk to residents with dementia, it's really bad and i actually don't recommend it here at all to work or just in general. you're off finding a place that's better and a place that actually cares for your family and their employees.

This place has been absolutely amazing to me. I love working here. It's rare to find the company you plan on being with till retirement at my age. I am not going anywhere. I love the residents, managers, coworkers and the HR department. Thanks for being such a great company.

This place is a NIGHTMARE to work at. Constant gossiping between coworkers. Staff to resident ratios are awful. Senior caregivers/staff treating the new ones awful.Manegment wont actually fix any of the issues here. Low pay. I cant take it anymore. NIGHT.MARE. If you want to deal with people lying about you because they simply dont like you or because you're new, work here. Everyone here is on edge and A LOT of BULLIES work here. Yes, BULLIES.