LONE MOUNTAIN MEMORY CARE

Excellent caring staff and administration. Everyone is involved in knowing all the residents and making sure they are well cared for. Communication is great and always fun activities for residents and their families. The people who work here seem to really enjoy their jobs.

This place refuses to return my deceased mother's pro-rated rent. I gave a 60 day notice due to the facility failing to properly care for my mother. As her POA they didn't inform me. Showed up a few days later to take my mother out to dinner and she had a black eye I told the director Kelci and she could careless.

For three years we have brought our miniature therapy horses to Lone Mountain Memory Care for therapy activities. The staff are always kind and courteous to residents at our visits. I truly appreciate how they sit with residents during our visit, making sure each resident is comfortable with the equine visit. The facility is bright and cheerful. We know the decision to bring a family member to a care facility is one of the hardest decisions one must make in life. I would highly recommend Lone Mountain Memory Care for my family.

Wow, I read the negative review and can only say that person could not have spent any time at the facility with her grandmother! Let me tell you about Lone Mountain Memory Care. When we knew it was time to find a memory care facility, I did the research from home in Chicago because my sister was on the front line with my mom in Scottsdale. I had a list from the rehab facility, but stopped the search when I found their website. My sister went and visited the next day, then I flew out to meet the staff. From the receptionist at the desk to the resident engineer, they are ALL certified caregivers. For the 17 months my mom was there, she was not just well taken care of, she was loved. My mother does not normally join in, but she did everything there. Activities were constant all day, not allowing anyone to just sit in there room. Lone Mountain offers several levels of care giving more or less assistance depending on what the resident needs, but they are not a nursing home. When someone needs the kind of care described in the negative review, I would guess that was what she needed. Unfortunately, our mom reached that level where she needs nursing care and we have had to move on. For a physically capable, memory impaired loved one, you will never do better than Lone Mountain and I thank every last person there for giving my mother and my family the love and care we received. Janice Weber

My mother-in-law has been a resident at Lone Mountain since March 2019. Our family is pleased with the loving care she receives there. Lone Mountain has a registered nurse on site 24 hours/day. There are planned activities throughout the day, field trips and all are fun and engaging. We are also pleased with all the hard working caregivers and staff. The food is made from scratch and the residents can make food choices. All this said, if you are looking for a clean wonderful place for your loved one, this should be on your short list to visit.