INN AT FREEDOM PLAZA, THE

My mother is currently a resident in the Inn's Memory Care (MC) wing, and was previously in the Assisted Living (AL) area for 2 yrs, and Independent Living across the street for 8 years. I'm happy to report that all of these Freedom Plaza locations and moves have been very good experiences for her and us. This review is focused primarily on Memory Care. We moved her to Asst Living during covid, Jan 2021. That was a big move (with downsizing from Independent) but it went well and she/we were happy in AL for a couple years. However, it was becoming clear she needed more care, both physically and cognitively. We were a little nervous that she wouldn't have the social contact she was used to in AL, but the reverse was true! She has thrived in the MC area, and the regular daily activities have been so good for her; live music therapy, chair exercises, movies, card games, etc. etc. About half of the residents participate in and look forward to them. There is a wide range of resident abilities, both physical and cognitive, and they encourage all to join in. The staff are friendly and kind, the food is good, and the management is involved and aware of what's happening. After 11 years of Freedom Plaza life I can say our family is well satisfied with this organization. It's a difficult business but they seem to be able to recruit good staff and keep things running smoothly. We kids (five of us) are glad our parents moved to a good place that had a full range of services long before they needed them, and they have needed all of them except the Care Center (so far).

My parents lived independently at Freedom Plaza for 12 years, before my dad passed. Them my mom lived another 3 progressing from Independent care to assisted living to memory care. They always spoke very highly of living there and were happy with their decision. My siblings and I were pleased with their quality of living and care at every level. The staff treated my parents with love, as they would treat their own parents. The staff at Freedom Plaza has developed a culture that I have not seen at other care centers. I never fully understood the value of a life care facility until watching my parents enjoy their 80's and 90's with less stress and more activity. Thank you - everyone at Freedom Plaza for all you have been to my parents and family over the past 15 years. Bless you.

I am the POA, friend, & family member to a resident at The Inn since January 2018. I am also a RN, certified case manager, and nursing leader knowledgeable of various elder-facilities. I am thrilled with this facility. The staff are attentive, supportive, loving, and accountable to ensure superb quality care is provided 24/7 to my resident and to all the residents. Safety, kindness, and communication is of utmost importance and demonstrated by all. The facility is CLEAN, food is good, and the administrative leaders and support caregivers personally know each resident and round on them daily inquiring about care and happiness with services. I could not be more pleased and appreciative of this facility's expertise to meet the needs of the resident and family!

I have been a respite resident in the Inn for nearly four weeks. Can't say enough about the quality of care from nursing staff, activities staff, support staff and health care aides. The multi cultural team provides competent, caring and compassionate care. The food offered in the dining room is nutritious institutional food prepared for a wide range of palates.

I have had several patients located at this place and staff has been pleasant each time I have come in.