WHITE DOVE ASSISTED LIVING HOME

The owners and staff of White Dove are very caring and compassionate. The facility is very tranquil. We were very pleased with our experience there.

One of my family members came here, and at first it was tolerable. However, the more my mother and I visited, the more I saw the cruel reality of it. Nellie was a person working with my family member, and she was one of the rudest and most impatient workers there. They didn't treat my family members with patience and love like they promised they would. Horrible service. They also treated my mother badly by yelling at her, calling her trouble and that she caused problems when all she did was visit my family member. They also yelled at my sister to leave the facility. No patience and no real love to the patients, please do not come here so that you don't go through the same thing we did.

My mother was a resident at White Dove's Silver Crest Home in Peoria. Words cannot express the heartfelt appreciation and gratitude I have for Nellie the manger of the home and Viki, one of the caregivers. Nellie is amazing...she treats her residents (and her caregivers as well) with warmest regard and respect. She is an outstanding professional demonstrating a remarkable kindness and compassion for others. She consistently goes above and beyond for her residents. Viki is very special as well. She is remarkably perceptive and attentive to even the smallest need a resident may have. Mom always felt safe, loved and well cared for at Silver Crest. This meant so much to me. Everyone at the home treated my mother with much dignity, love, care and kindness. A dear friend had referred us to White Dove and we're so grateful she did.

Nellie was very rude as we were leaving and started an argument for no reason. I work in the medical field and what she did and said was extremely unprofessional. If she treats family and friends like that, imagine how she treats patients. Don't bring your family here if you want proper care for your family. Nice place, but quality care is of outmost importance, and they more than lack in that.

My mother lived here for five years. They took such good care of her. It felt like home. All home cooked meals, family atmosphere. Chickens in the back yard coop. I am proud that I was able to provide this for my mom. I can only hope I can stay in such a wonderful place when I get old.