For Discharge Planners & Case Managers
Refer a patient. Get options back fast.
Options report typically ready within 3 business hours. Same-day callback for urgent discharges during business hours. We’ll call you the same business day.
- 4,851 families assisted
- 35,559 provider quotes
- Options report typically ready within 3 business hours
What hard cases can we handle?
- ALTCS pending or in process
- Veterans and Aid & Attendance questions
- Bariatric care needs
- Behavioral or psychiatric concerns
- House-rich, cash-poor families
- Memory care and advanced dementia
- Residential care homes (10 or fewer residents)
- Urgent rehab and hospital discharge timelines
Your named liaison
Genevieve Barclay-White
Co-Founder · Director of Community Relations & Partnerships
Genevieve leads CareWise's hospital, SNF, and hospice relationships across Arizona, and stays involved directly on complex or time-sensitive cases.
Before you refer
Send us the preferred area, timing, and care needs, plus your name and callback number so we follow up with you directly, not only the family. Please leave sensitive medical records and identifying details out of the referral form — a CareWise advisor will follow up to collect anything further through a secure channel.
Referring a case as a professional? Note that in your message (for example, "Referral from [facility], discharge planner") so our team routes it correctly and follows up with you as well as the family.
Common questions
What do we get back, and when?
Options report typically ready within 3 business hours. It includes options that fit the clinical picture, budget, and location, along with current availability and pricing we've confirmed directly with providers.
How do we send a referral?
Call us directly or submit a referral online with the patient's area, timing, and care needs. Include your name and callback number so we can follow up with you, not just the family.
Who is our point of contact?
Genevieve Barclay-White, Co-Founder and Director of Community Relations & Partnerships, leads CareWise's hospital, SNF, and hospice relationships.
What if the family's situation is complicated?
We regularly work ALTCS-pending cases, veterans' benefits questions, bariatric needs, behavioral concerns, house-rich/cash-poor families, memory care, and tight discharge timelines.
Refer a client
Tell us the preferred area, timing, and who is coordinating the search. We'll follow up with you directly.